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Synonyms:
Customer loyalty, client retention, repeat business, customer allegiance, patron retention
Customer retention is the process by which customers return to your dispensary for future purchases. Attracting new customers is one tactic for store growth; retaining the customers you already brought in is another. You can easily retain customers by providing quality products, and appropriate prices, and satisfying them in all parts of the customer experience. If they have a poor experience, they will take their business elsewhere.
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