Certification Details

Training Time: 16:41 Hours (Average)

Enrollment Duration: 1-Year Access

Credential Issued: Badge & Certificate

Standards: ISO & RVT Programs

Team Enrollment: 20 – 40% Discount

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Dispensary Technician Certification

This is our primary dispensary certification to increase customer retention and decrease risk with modern cannabis science, product types, and sales training. Dispensary Technicians (aka “Budtenders”) work in medical and recreational dispensaries and in both licensed operations. They’ll handle a wide range of tasks when onboarding new team members, this certification is used by Multi-State Operators (MSOs) to “Mom-and-Pop” shops to ensure teams are properly trained.

Many cannabis enthusiasts seeking a career change enroll in this certification to demonstrate a broad knowledge base of cannabis products and concepts when applying for a new position. You must play the role of an educator and work with your patrons to find the genetics that best suits their needs or educate consumers on the laws surrounding its use. Whether you’re new to the role or have been a Dispensary Technician for a while, our certification training will give you the tools you need to become a well-known and approachable expert for your customers.

We’ll train you on all the important aspects of a cannabis retail dispensary so that you can provide education to customers and compassionate recommendations to the patients you serve. Dispensary staff will learn operational knowledge that’s built on industry “best practices”, with a focus on professionalism and made for those seeking a promotion to work. Education is a powerful tool for your team to attract new customers through your “brick-and-mortar” shop, increase positive community relationships, and ensure the safe operation of the retail dispensary.

Your customers have a wide variety of needs, and you need specialized knowledge to help them no matter where their needs fall. You will receive the training for the most popular position in a cannabis dispensary, the Dispensary Technician. As the industry is rapidly growing into legitimacy, being certified will provide you with the skill-set and knowledge needed to succeed in this position at a retail or any medical dispensary. This will prepare agents, owners, managers, and all “plant-touching” teams on how to safely handle complex situations in daily operations.

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Micro-Learning Format

  • Time: 16:41 Hours (Average)
  • Video: 23 Self-Paced Training
  • Resources: 23 eBooks (PDF)
  • Assessment: 23 Quizzes
  • Grade: 70%+ Required
  • Display: Badge & Certificate
  • Validity: 1-Year Renewal
  • Language: English (CC)
  • Enrollment: 1-Year Access
  • Format: On-Demand Video
  • Authorized: Self-Accredited

Core Curriculum

As a Dispensary Technician in a cannabis retailer, you are one of the front-line faces of this new industry, and at times, the first-person customers will encounter. You represent the licensed cannabis retailer’s values and you will learn to excel in providing excellent service, knowing your licensed cannabis retailer’s product selection, and sharing your knowledge about how to use products wisely and safely. Discover the responsibilities for a variety of customer-oriented tasks that also help support the day-to-day cannabis retailer operations.

Micro-Learning Modules

  • Dispensary Technician Role
  • Dispensary Technician Skills
  • METRC Tracking System

Learn about the potential therapeutic uses, health risks of using cannabis, and effects caused by chemical compounds found in the plant. These different compounds in cannabis are called cannabinoids. You’ll learn about how the most prevalent psychoactive cannabinoid is called Tetrahydrocannabinol (THC) which has various psychological and physiological effects on the body. THC is one of the cannabinoids that has clear intoxicating effects on its own, but you will discover how other ones can the way that THC will influence your body’s physiology.

Micro-Learning Modules

  • Cannabis Consumption Effects
  • How to Identify Cannabis Impairment

You will learn that preventing and detecting diversion within the cannabis industry is a very serious issue. The ability of a business to cultivate, produce, or sell cannabis products can only be done with strict adherence to government regulations. If you’re not complying with cannabis diversion regulations, there’s no chance of legally running any cannabis business without the fear of a forcible shutdown looming in the distance. Another aspect of diversion is checking for valid Identification (ID) to confirm age and prevent underage cannabis access.

Micro-Learning Modules

  • Valid and Fake Identification
  • Detecting and Preventing Diversion

Cannabis brings a colorful variety of medicinal effects by using the plant and chemicals in it to reduce stress from diseases or conditions. You will learn how to deal with the question of how consuming cannabis could possibly be good for you, yet not everyone knows how to respond. You will look at cannabis chemistry to arm you with advanced knowledge of how cannabis affects the brain and body. Not only will you better understand its therapeutics, but you’ll also be able to educate others about why cannabis can truly be a remedy for patients.

Micro-Learning Modules

  • Cannabis Chemistry
  • Cannabis as Medicine

You will discover there is no one size fits all when it comes to cannabis and how everyone needs to start slow and small to discover what it is they need, in what quantities, and how often they need it. You will learn the different delivery methods of cannabis and the many ways it can be consumed. In addition, it discusses how consumers can control their levels of psycho-activity. Different cannabis delivery methods discussed include inhalation methods, oral absorption, edibles, skin absorption, suppositories, and non-psychoactive alternatives.

Micro-Learning Modules

  • Cannabis Delivery Methods
  • Cannabis Abuse Signs

Learn a number of reasons why the industry uses scientific laboratory testing and analysis of cannabis. The most common types of testing are for physical and microbial contamination, potency determination, terpene identification and levels, and the presence of any residual solvents. You will discover compliance and testing methods related to analytical chemistry and microbiology and the role of testing to produce safe cannabis products for all consumers. You will be introduced to these tests and how science will soon lead to further developments.

Micro-Learning Modules

  • Chemistry Introduction
  • Concentrates and Infused Products
  • Cannabis Analysis and Testing

Cannabis concentrates and infused products – these all serve as umbrella terms under which sits a warehouse of different products: vape oil, an edible product, hashish, infused candy, tinctures, dabs, CBD oil, and every other product dreamed up by cannabis chemists and any bakers. You’ll learn the fundamentals of concentrates and infused products, explore product options, discover how extracts are made, and more. Concentrates and infused products offer many unique benefits that you will not find in any other methods of cannabis consumption.

Micro-Learning Modules

  • Edibles and Concentrates
  • Making Cannabis Hash

Cannabis plants go through a series of stages as they grow and mature, and those different stages call for different amounts of light, nutrients, and water. It’s important to know these stages and how long each lasts to know what the plant needs and when. Knowing where your plants are in their life cycle will dictate when to prune, train, and trellis your plants, and when to harvest. It will be quicker if you start with a clone or an auto-flower seed, but the biggest variability in how long a cannabis plant takes to grow will happen during the vegetative stage.

Micro-Learning Modules

  • Calendar and Checklist
  • Cannabis Horticulture
  • Flowering Cannabis

Learn how cannabis plants come from one of two sources: a seed or a clone. Cannabis seeds can be acquired from an array of sources and can vary in quality, but require three things to germinate: water, heat, and air. Germination is the process in which a new cannabis plant begins to grow from seed. Discover how mother plants are needed in the cloning process – they are highly valued plants that growers take cuttings off of to create clones. The clones are genetically identical cuttings that can then be planted to grow into a new cannabis plant.

Micro-Learning Modules

  • Cannabis Seeds
  • Cannabis Strains
  • Germination and Seedlings
  • Cannabis Clones, Cloning, and Mothers

Learning to grow cannabis plants outdoors is easy. All you need is a nice open space that gets lots of light, a water supply, good soil, and a way to cover the plants when the weather turns. Growing cannabis outdoors is great because you won’t need to spend a ton of money on it and you can rely on the power of the sun. If you’re growing indoors then the grow room is where everything all happens during the cannabis plant’s lifecycle from the germination, this starts with seeds/clones during vegetative growth until you’re flowering and harvesting.

Micro-Learning Modules

  • Indoor Grow Rooms
  • Outdoor Cannabis Garden

Harvesting is usually the most exciting time when it comes to growing cannabis plants since all your efforts culminate at the moment when you cut down your crop. After months of waiting and working hard to carefully tend your cannabis plants, you’re now finally ready to harvest a bountiful yield of frosty, fragrant cannabis buds. While you may be tempted to dry as quickly as possible, you’ll need to cure through a prolonged process of removing moisture from the flowers under controlled conditions that provides a much better cannabis product.

Micro-Learning Modules

  • Flowering Cannabis
  • Harvesting Cannabis
  • Manicuring, Drying, Curing and Storing

Who Should Join?

As Seen On

Micro-Learning Experience

Engaging & Interactive Training

  • Access to all micro-learning videos, each is filled with engaging videos & digital materials created by leading EXPERTS who do this every day in the cannabis industry.

Supplemental Learning Activities

  • Downloadable resources & access activities anytime from any device or via our Mobile App to complete your training anywhere & even 100% offline (NO Internet is required).

Knowledge Assessment Quiz

  • Assessments are at the very end of every micro-learning module so you'll need to ACHIEVE a grade of at least 70% to assess & validate your cannabis industry knowledge.

Digital Certificates & Badges

  • Upon passing, instantly receive your digital certificate(s) and/or badge(s) that acknowledges your accomplishment & DISPLAY your knowledge on LinkedIn to build credibility.

Responsive Support Team

  • You’ll see we’re quite different by how our team provides a thoughtful, HUMAN response to all your inquiries in two (2) hours or less (during Monday – Friday business hours).

Members-Only Community

  • You'll join our EXCLUSIVE member community, where we'll help you build a network with professionals in the cannabis industry & alert you to opportunities that fit your skillset.

Accreditation & Authorization

Our "Claim-to-Fame" is Being The "Most Accredited (or Authorized)" Training Provider in The Industry to ENSURE What We Do Actually Meets All Those Cannabis Regulator Requirements.

Colorado MED

We're authorized by Colorado Marijuana Enforcement Division (MED) to deliver our entire Responsible Vendor, Cannabis Delivery, Hospitality & Social Consumption required training.

MED Authorized

Massachusetts CCC

We've been authorized by the Cannabis Control Commission (CCC) in Massachusetts state to provide the Basic & Advanced Responsible Vendor Training Curriculum that is required.

CCC Authorized

Illinois IDFPR

We're authorized by the Illinois Department of Financial & Professional Regulation (IDFPR) to provide their state-required Responsible Vendor compliance training for handling cannabis.

IDFPR Authorized

West Virginia OMC

Authorized by West Virginia's Department of Health & Human Resources (DHHR) where the Office of Medical Cannabis (OMC) has authorized our state-required industry education certification.

OMC Authorized

Alaska AMCO

Authorized by Alaska's Alcohol & Marijuana Control Office (AMCO) to deliver our entire Marijuana Handler Permit training that is required for all of the state's licensed establishment agents.

AMCO Authorized
Occupational Safety and Health Administration

Federal OSHA

Authorized Outreach Trainers for the Occupational Safety & Health Administration (OSHA) to provide Department of Labor (DOL) 10/30-Hour Card via our recognized Authorized OSHA Trainer team.

OSHA Authorized


Authorized by Utah Department of Agricultural & Food (UDAF) has authorized as a 3rd-party training program provider to certify all of the medical cannabis agents that are required to be compliant.

Utah Authorized

Washington DOH

Authorized by Washington's Department of Health (DOH) to provide their medical cannabis consultant training program that is required in all licensed retail stores with a medical endorsement.

Washington Authorized

Washington DC DOH

We're authorized by Washington D.C.'s Department of Health (DOH) to deliver their medical cannabis industry certification that will be required for every manager of licensed facilities in the district.

District Authorized

Ohio BOP

Authorized by the Ohio Board of Pharmacy (BOP) as a foundational dispensary & continuing education to certify all employees that are required to be compliant in the state's medical cannabis industry.

Ohio Authorized

Vermont CCB

Authorized by the Vermont Cannabis Control Board (CCB) as an authorized trainer of customer-facing employees of retail cannabis establishments in the state to legally sell products to consumers.

Vermont Authorized


We're authorized by Maryland's Medical Cannabis Commission (MMCC) to deliver their Cannabis Dispensary Agent Training (CDAT) as a responsible training provider that's required to be compliant.

Maryland Authorized

Federal EPA

Authorized Worker Protection Standard (WPS) Trainers for the Environmental Protection Agency (EPA) to provide their compliance training to "Agricultural Workers" & "Pesticide Handlers" employees.

EPA Authorized

NCIA Association

We're a member of the National Cannabis Industry Association (NCIA) who's a top-notch non-profit that's always advancing the interests of our cannabis & how they're supporting our economy.

NCIA Member

SHRM Membership

As a member of the Society for Human Resource Management (SHRM) which is a professional membership association that promotes the role of Human Resources (HR) via education.

SHRM Member