Dispensary Technician Role
$37.00
Training Time: 59 Minutes (Average)
Enrollment Duration: 1-Year Access
Delivery Format: On-Demand Video
Credential Issued: Digital Certificate
Dispensary Technician Role
Happy customers will return again and again. Customer service is as much a part of being an effective dispensary technician as technical knowledge. In this training, you will acquire the skills required to be a customer service superstar, and answer technical questions customers might bring with them to the dispensary.
In our Dispensary Technician Role training, you will explore the best practices for a dispensary technician in a licensed cannabis retailer setting. As a dispensary technician, you will interact with a variety of customers who have wide-ranging needs. In lieu, you will be able to understand the strength of present cannabis varieties and accordingly administer or guide customers on its usage. You will learn how to identify these needs and offer the best products for your customers.
You will also learn about the fundamental duties to administer your services as a successful dispensary technician. Additionally, you will discover the skills that pave the road to becoming a success in this role. After this training, you will be prepared to address and meet the needs of your customers, exceed the expectations of your employer, and accomplish a sense of belonging in your job.
Learning Objectives
- You will discover various communication styles and how to implement them in your customer interactions.
- You will explore the roles, responsibilities, and best practices of a dispensary technician.
- You will learn the dosing protocol for different types of patients you may encounter.
- You will master scientific and technical knowledge of Cannabis with the ability to explain the Cannabidiol (or CBD) to Tetrahydrocannabinol (or THC) ratio to customers.

Micro-Learning
- Time: 59 Hours (Average)
- Video: 1 Self-Paced Training
- Resource: 20-Page eBook
- Assessment: 20-Questions
- Grade: 70%+ Required
- Display: Digital Certificate
- Language: English (CC)
- Enrollment: 1-Year Access
- Format: On-Demand Video
Dispensary Technician Role
Video: 31:22 Minutes
eBook: 20 Pages
Quiz: 20 Questions
Grade: 70%+ Required
Accreditation & Authorization
Our "Claim-to-Fame" is Being The "Most Accredited (or Authorized)" Training Provider in The Industry to ENSURE What We Do Actually Meets All Those Never-Ending Cannabis Regulator Requirements.
Alaska
Authorized by Alaska's Alcohol & Marijuana Control Office (AMCO) to deliver our entire Marijuana Handler Permit training that is required for all of the state's licensed establishment agents.
Colorado
We're authorized by Colorado Marijuana Enforcement Division (MED) to deliver our entire Responsible Vendor, Cannabis Delivery, Hospitality & Social Consumption required training.
Illinois
We've been authorized by Illinois Department of Financial & Professional Regulation (IDFPR) to provide their state-required Responsible Vendor compliance training for handling cannabis.
Massachusetts
We've been authorized by the Cannabis Control Commission (CCC) in Massachusetts state to provide the Basic & Advanced Responsible Vendor Training Curriculum that is required.
Mississippi
We've been authorized by the Department of Health (DOH) in Mississippi state to provide the mandated Dispensary Worker Training & its annual continuing education requirements.
Washington
Authorized by Washington's Department of Health (DOH) to provide their medical cannabis consultant training program that is required in all licensed retail stores with a medical endorsement.
Washington D.C.
We're authorized by Washington D.C.'s Department of Health (DOH) to deliver their medical cannabis industry certification that will be required for every manager of licensed facilities in the district.
W. Virginia
Authorized by West Virginia's Department of Health & Human Resources (DHHR) where the Office of Medical Cannabis (OMC) has authorized our state-required industry education certification.
OSHA
Authorized Outreach Trainers for the Occupational Safety & Health Administration (OSHA) to provide Department of Labor (DOL) 10/30-Hour Card via our recognized Authorized OSHA Trainer team.
Utah
Authorized by Utah Department of Agricultural & Food (UDAF) has authorized as a 3rd-party training program provider to certify all of the medical cannabis agents that are required to be compliant.
Maryland
We're authorized by Maryland's Medical Cannabis Commission (MMCC) to deliver their Cannabis Dispensary Agent Training (CDAT) as a responsible training provider that's required to be compliant.
Vermont
Authorized by the Vermont Cannabis Control Board (CCB) as an authorized trainer of customer-facing employees of retail cannabis establishments in the state to legally sell products to consumers.
Ohio
Authorized by the Ohio Board of Pharmacy (BOP) as a foundational dispensary & continuing education to certify all employees that are required to be compliant in the state's medical cannabis industry.
EPA
Authorized Worker Protection Standard (WPS) Trainers for the Environmental Protection Agency (EPA) to provide their compliance training to "Agricultural Workers" & "Pesticide Handlers" employees.