Delivery and Pick-Up Orders Procedure
Training Time: 32 Minutes (Average)
Enrollment Duration: 1-Year Access
Delivery Format: On-Demand Video
Credential Issued: Digital Certificate
Cannabis Delivery And Pick-Up Orders
Businesses utilizing delivery can either be storefront cannabis retailers that also provide delivery of cannabis and cannabis products to their consumers or any independent delivery retailers that maintain an industrially-zoned headquarters out of which all inventory and vehicles move. Learn how the cannabis delivery or order ahead process starts when someone places an order online or by phone.
It’s imperative to have strict procedures around how customers place orders for pickup or delivery, how they’re checked in, when and how to verify Identification (ID) and/or medical cards, how those orders are fulfilled, and processing of any payments. Anytime a customer places an order through a Point-of-Sales (POS) system ahead of time (ex. online ordering, etc.) for delivery, in-store or curbside pick up. Failing to properly manage the delivery orders workflow is a compliance issue and could result in fines, license revocation, or consumer safety concerns.
This training will help to detail all of the steps during a cannabis delivery order ahead process, including customers placing orders, fulfilling those orders, drivers delivering orders, and how a customer receives a delivery or picks up their order onsite at your store. You’ll learn common processes and related steps for online ordering, call-in ordering, in-store pickup, curbside pickup, and delivery. Yet, this may be different depending on your cannabis industry regulations and any local governments may have requirements for your delivery or pick-up operations.
You also may want to consider implementing discounts or special offers for bulk purchases on cannabis delivery orders. This will keep customers from ordering small amounts of product every other day and will lessen the load on your delivery drivers. You’ll learn strategies to set purchase limits on delivery orders, how it’s better to motivate consumers with a “carrot” rather than the “stick”, and more.
Delivery and Pickup Orders Procedure
Video: 17:48 Minutes
eBook: 12 Pages
Quiz: 10 Questions
Grade: 70%+ Required
Accreditation & Authorization
Our "Claim-to-Fame" is Being The "Most Accredited (or Authorized)" Training Provider in The Industry to ENSURE What We Do Actually Meets All Those Cannabis Regulator Requirements.
Authorized by Alaska's Alcohol & Marijuana Control Office (AMCO) to deliver our entire Marijuana Handler Permit training that is required for all of the state's licensed establishment agents.
We're authorized by Colorado Marijuana Enforcement Division (MED) to deliver our entire Responsible Vendor, Cannabis Delivery, Hospitality & Social Consumption required training.
We've been authorized by Illinois Department of Financial & Professional Regulation (IDFPR) to provide their state-required Responsible Vendor compliance training for handling cannabis.
We've been authorized by the Cannabis Control Commission (CCC) in Massachusetts state to provide the Basic & Advanced Responsible Vendor Training Curriculum that is required.
We've been authorized by the Department of Health (DOH) in Mississippi state to provide the mandated Dispensary Worker Training & its annual continuing education requirements.
Authorized by Washington's Department of Health (DOH) to provide their medical cannabis consultant training program that is required in all licensed retail stores with a medical endorsement.
We're authorized by Washington D.C.'s Department of Health (DOH) to deliver their medical cannabis industry certification that will be required for every manager of licensed facilities in the district.
Authorized by West Virginia's Department of Health & Human Resources (DHHR) where the Office of Medical Cannabis (OMC) has authorized our state-required industry education certification.
Authorized Outreach Trainers for the Occupational Safety & Health Administration (OSHA) to provide Department of Labor (DOL) 10/30-Hour Card via our recognized Authorized OSHA Trainer team.
Authorized by Utah Department of Agricultural & Food (UDAF) has authorized as a 3rd-party training program provider to certify all of the medical cannabis agents that are required to be compliant.
We're authorized by Maryland's Medical Cannabis Commission (MMCC) to deliver their Cannabis Dispensary Agent Training (CDAT) as a responsible training provider that's required to be compliant.
Authorized by the Vermont Cannabis Control Board (CCB) as an authorized trainer of customer-facing employees of retail cannabis establishments in the state to legally sell products to consumers.
Authorized by the Ohio Board of Pharmacy (BOP) as a foundational dispensary & continuing education to certify all employees that are required to be compliant in the state's medical cannabis industry.
Authorized Worker Protection Standard (WPS) Trainers for the Environmental Protection Agency (EPA) to provide their compliance training to "Agricultural Workers" & "Pesticide Handlers" employees.