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This hands-on training session provides instructors with a complete walkthrough of the event registration process, allowing them to experience the attendee journey from start to finish. Designed to mirror the real-life event experience, this course ensures instructors gain practical insight into the registration workflow and all associated features.
Course Highlights:
- Registration Process: Begin by signing up for the event using a streamlined ticketing system. Participants will select the “Instructor Test Ticket” to proceed with the registration.
- Attendee Information Collection: Explore how attendee details are gathered through customizable registration fields, ensuring accurate data capture.
- Confirmation & Access: Receive a confirmation email featuring a downloadable PDF ticket and an “Add to Apple Wallet” option. These tools demonstrate how attendees can conveniently store their event tickets for easy access.
- Event Ticketing Features: Test the functionality of QR codes for event check-ins and understand how digital passes work in mobile wallets, such as Apple Wallet or PassWallet.
- Post-Registration Support: Learn how attendees can revisit the “My Tickets” page to access or re-download their tickets at any time.
- Admin Oversight: Understand how administrators can view and manage attendee information, including access to their PDF tickets and Apple Wallet passes, through the event management dashboard.
- Feedback Loop: Conclude the session by providing feedback on the registration experience, helping refine the process for future events.
By the end of this session, instructors will have a comprehensive understanding of the event registration system, empowering them to guide participants effectively and troubleshoot common attendee issues. This example event offers a seamless blend of theory and practice, setting the stage for confident event facilitation.
