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Universal Patient Advocate Certification

This “Universal” Cannabis Patient Advocate Certification (aka “Agnostic”) applies to all legal cannabis jurisdictions and/or regulators worldwide that was made to assist medical patients and their caregivers in a cannabis dispensary. Discover how certification is taught in micro-learning modules that’ll provide a very well-rounded understanding of the history of cannabis laws, science, and research and running a safe cannabis business. Cannabis industry regulators typically require this type of equivalent compliance training that reviews all the latest medical research and scientific studies to be completed for their annual requirements.

This certification provides over one (1+) hour of medical patient privacy training that’s commonly required for compliance by industry regulators, whether you’re drafting workplace policies and procedures, applying for a license, or trying to pass various regulator inspections then you’ll learn how to improve any existing operation. As medical cannabis and hemp regulations will continuously evolve, compliance training has become increasingly required. Our scientifically-based certification provides all of the education to meet those regulatory requirements mandated by legal jurisdiction and helps to reduce those in-house training costs.

You’ll learn the skills necessary to implement best management practices relating to the distribution of cannabis products directly to compliant individuals through storefront operations, delivery services, direct-from-garden operations, and any cultivation cooperatives. Discover how to deliver the best quality of care to all medical cannabis patients and their assigned caregivers, what to do in different emergency situations, safely handle products, and how to properly store cannabis.

The certification is an overview of federal cannabis and hemp laws, the history of cannabis laws, and which jurisdictions have cannabis laws. Upon completion, you’ll possess the foundational knowledge of cannabinoids and terpenes, learn how the Endocannabinoid System (ECS) works in the body, the most current cannabinoid research, and the various cannabinoid-based products used by patients medically.

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Micro-Learning Format

  • Time: 9:00 Hours (Average)
  • Video: 8 Self-Paced Training
  • Resources: 8 eBooks (PDF)
  • Assessment: 8 Quizzes
  • Grade: 70%+ Required
  • Display: Badge & Certificate
  • Validity: 1-Year Renewal
  • Language: English (CC)
  • Enrollment: 90-Day Access
  • Format: On-Demand Video
  • Equivalency: ISO Standards

Core Curriculum

We’re Making Medical Cannabis Dispensaries Better by Enabling Teams to Assist Patients (or Caregivers) With Expert Advice That’ll Provide Maximum Benefit.

Cannabinoids & Endocannabinoid System (ECS)

Medicinal Cannabis Use

“Medical cannabis” is a term for patients who are using this unique plant to help ease many of their symptoms caused by health conditions and discover evidence-based research for why many physicians are now recommending it for patients as a brand-new alternative therapy.


Training Time: 1:35 Hours (Average)

eBook Resource: 43 Pages (PDF File)

Final Assessment: 20 Questions (70%+)

Cannabidiol Cannabinoid

Cannabidiol (CBD) is one of the most widely-known chemical compounds found within the cannabis plant since it won’t impair consumers (like THC intoxicates human beings) so you’ll learn how it’s made from 100% industrial hemp to create numerous CBD products worldwide.


Training Time: 1:27 Hours (Average)

eBook Resource: 35 Pages (PDF File)

Final Assessment: 20 Questions (70%+)

Endocannabinoid System

The discovery of our human Endocannabinoid System (ECS) has led to learning about how these endocannabinoid deficiencies very often precede disease and discovering the latest scientific studies on why this system has been dubbed the “master regulator” of all humans.


Training Time: 1:13 Hours (Average)

eBook Resource: 26 Pages (PDF File)

Final Assessment: 20 Questions (70%+)

Cannabis Plant Terpenes

Learn how terpenes are naturally occurring chemical compounds found in plants, but in cannabis, they are what make certain strains smell or taste different from others so they’re responsible for the aromas, flavors, and even colors associated with many vegetation types.


Training Time: 58 Minutes (Average)

eBook Resource: 10 Pages (PDF File)

Final Assessment: 20 Questions (70%+)

Patient Advocacy & Historical Laws

Dispensary Technician Role

Learn to be knowledgeable about the medical benefits of cannabis, provide cannabis product and industry knowledge, and help patients find any products as you’ll interface with patrons to promote sales while helping manage medical cannabis operations to meet all the regulations.


Training Time: 59 Minutes (Average)

eBook Resource: 20 Pages (PDF File)

Final Assessment: 20 Questions (70%+)

Medical Dosage Protocol

Most medical cannabis patients will always be self-administering all of their medicine, so learn how it’s your responsibility to give them the information they will need to make informed decisions about how to properly dose a wide range of cannabis products and all their effects.


Training Time: 47 Minutes (Average)

eBook Resource: 14 Pages (PDF File)

Final Assessment: 20 Questions (70%+)

Cannabis Plant History

Discover the plant’s use around the world has all changed over 1,000’s of years to now being legalized in many jurisdictions and it’s being regulated to provide patients with “medical registries”  for them to consume cannabis legally and “adult use” is becoming allowed.


Training Time: 52 Minutes (Average)

eBook Resource: 15 Pages (PDF File)

Final Assessment: 20 Questions (70%+)

Medical Patient Privacy

Learning to protect patient information and meet compliance requirements for medical cannabis operations will be the same as any other medical service that handles data so a “healthcare standards” type of training is very commonly required by government regulators.


Training Time: 1:08 Hours (Average)

eBook Resource: 20 Pages (PDF File)

Final Assessment: 20 Questions (70%+)

Micro-Learning Experience

Engaging & Interactive Training

  • Access to all micro-learning videos, each is filled with engaging videos & digital materials created by leading EXPERTS who do this every day in the cannabis industry.

Supplemental Learning Activities

  • Downloadable resources & access activities anytime from any device or via our Mobile App to complete your training anywhere & even 100% offline (NO Internet is required).

Knowledge Assessment Quiz

  • Assessments are at the very end of every micro-learning module so you'll need to ACHIEVE a grade of at least 70% to assess & validate your cannabis industry knowledge.

Digital Certificates & Badges

  • Upon passing, instantly receive your digital certificate(s) and/or badge(s) that acknowledges your accomplishment & DISPLAY your knowledge on LinkedIn to build credibility.

Responsive Support Team

  • You’ll see we’re quite different by how our team provides a thoughtful, HUMAN response to all your inquiries in two (2) hours or less (during Monday – Friday business hours).

Members-Only Community

  • You'll join our EXCLUSIVE member community, where we'll help you build a network with professionals in the cannabis industry & alert you to opportunities that fit your skillset.

Accreditation & Authorization

Our "Claim-to-Fame" is Being The "Most Accredited (or Authorized)" Training Provider in The Industry to ENSURE What We Do Actually Meets All Those Cannabis Regulator Requirements.

Colorado MED

We're authorized by Colorado Marijuana Enforcement Division (MED) to deliver our entire Responsible Vendor, Cannabis Delivery, Hospitality & Social Consumption required training.

MED Authorized

Massachusetts CCC

We've been authorized by the Cannabis Control Commission (CCC) in Massachusetts state to provide the Basic & Advanced Responsible Vendor Training Curriculum that is required.

CCC Authorized

Illinois IDFPR

We're authorized by the Illinois Department of Financial & Professional Regulation (IDFPR) to provide their state-required Responsible Vendor compliance training for handling cannabis.

IDFPR Authorized

West Virginia OMC

Authorized by West Virginia's Department of Health & Human Resources (DHHR) where the Office of Medical Cannabis (OMC) has authorized our state-required industry education certification.

OMC Authorized

Alaska AMCO

Authorized by Alaska's Alcohol & Marijuana Control Office (AMCO) to deliver our entire Marijuana Handler Permit training that is required for all of the state's licensed establishment agents.

AMCO Authorized
Occupational Safety and Health Administration

Federal OSHA

Authorized Outreach Trainers for the Occupational Safety & Health Administration (OSHA) to provide Department of Labor (DOL) 10/30-Hour Card via our recognized Authorized OSHA Trainer team.

OSHA Authorized

Utah UDAF

Authorized by Utah Department of Agricultural & Food (UDAF) has authorized as a 3rd-party training program provider to certify all of the medical cannabis agents that are required to be compliant.

Utah Authorized

Washington DOH

Authorized by Washington's Department of Health (DOH) to provide their medical cannabis consultant training program that is required in all licensed retail stores with a medical endorsement.

Washington Authorized

Washington DC DOH

We're authorized by Washington D.C.'s Department of Health (DOH) to deliver their medical cannabis industry certification that will be required for every manager of licensed facilities in the district.

District Authorized

Ohio BOP

Authorized by the Ohio Board of Pharmacy (BOP) as a foundational dispensary & continuing education to certify all employees that are required to be compliant in the state's medical cannabis industry.

Ohio Authorized

Vermont CCB

Authorized by the Vermont Cannabis Control Board (CCB) as an authorized trainer of customer-facing employees of retail cannabis establishments in the state to legally sell products to consumers.

Vermont Authorized

Maryland

We're authorized by Maryland's Medical Cannabis Commission (MMCC) to deliver their Cannabis Dispensary Agent Training (CDAT) as a responsible training provider that's required to be compliant.

Maryland Authorized

Federal EPA

Authorized Worker Protection Standard (WPS) Trainers for the Environmental Protection Agency (EPA) to provide their compliance training to "Agricultural Workers" & "Pesticide Handlers" employees.

EPA Authorized

NCIA Association

We're a member of the National Cannabis Industry Association (NCIA) who's a top-notch non-profit that's always advancing the interests of our cannabis & how they're supporting our economy.

NCIA Member

SHRM Membership

As a member of the Society for Human Resource Management (SHRM) which is a professional membership association that promotes the role of Human Resources (HR) via education.

SHRM Member