Training Time: 3:26 Hours (Average)
Enrollment Duration: 90-Day Access
Credential Issued: Badge & Certificate
Standards: RVT Compliance Programs
Dispensary Selling Skills Program
Revolutionized professional sales and educational training where formal training is non-existent using our program to employ concise techniques to maximize the confidence and success of cannabis retail sales. Through step-by-step tactics, your team learns the importance of focusing on people, rather than products, and how to build a relationship of trust and loyalty with repeating customer business.
Discover active listening skills, ask the right questions, know your products, and guide customers to the best solution for their specific needs that encourages informed purchasing decisions, satisfied customers, retention, and referrals. This selling training explores the right skills and mindset for a professional salesperson in the cannabis industry, as many salespeople fall into the trap of talking too much.
Dispensary technicians can’t wait to tell customers about all the features or benefits of their cannabis product, ancillary business service, or how great their company is. This is not the best approach to sales. In this training, you will learn essential sales skills, from controlling the conversation and asking the perfect questions to uncover customers’ needs and adjusting the message as needed the core of this training is to develop an effective and professional sales approach.
Learn different approaches to asking questions in a specific order that’ll always enable you to find out your customers’ needs, uncover their problems, and ask questions that help your customer realize the problem they haven’t been paying attention to is now too big to ignore. You’ll prioritize the customer experience by using effective strategies to deal with difficult situations, handle resistance, avoid liability, better manage their time, and ensure customers are always reassured.