Dispensary Technician Certification
This is our primary dispensary certification to increase customer retention and decrease risk with modern cannabis science, product types, and sales training. Dispensary Technicians (aka “Budtenders”) work in medical and recreational dispensaries and in both licensed operations. They’ll handle a wide range of tasks when onboarding new team members, this certification is used by Multi-State Operators (MSOs) to “Mom-and-Pop” shops to ensure teams are properly trained.
Many cannabis enthusiasts seeking a career change enroll in this certification to demonstrate a broad knowledge base of cannabis products and concepts when applying for a new position. You must play the role of an educator and work with your patrons to find the genetics that best suits their needs or educate consumers on the laws surrounding its use. Whether you’re new to the role or have been a Dispensary Technician for a while, our certification training will give you the tools you need to become a well-known and approachable expert for your customers.
We’ll train you on all the important aspects of a cannabis retail dispensary so that you can provide education to customers and compassionate recommendations to the patients you serve. Dispensary staff will learn operational knowledge that’s built on industry “best practices”, with a focus on professionalism and made for those seeking a promotion to work. Education is a powerful tool for your team to attract new customers through your “brick-and-mortar” shop, increase positive community relationships, and ensure the safe operation of the retail dispensary.
Your customers have a wide variety of needs, and you need specialized knowledge to help them no matter where their needs fall. You will receive the training for the most popular position in a cannabis dispensary, the Dispensary Technician. As the industry is rapidly growing into legitimacy, being certified will provide you with the skill-set and knowledge needed to succeed in this position at a retail or any medical dispensary. This will prepare agents, owners, managers, and all “plant-touching” teams on how to safely handle complex situations in daily operations.
- Time: 30:00 Hours (Average)
- Video: 18 Self-Paced Training
- Resources: 18 eBooks (PDF)
- Assessment: 18 Quizzes
- Grade: 70%+ Required
- Display: Badge & Certificate
- Validity: 1-Year Renewal
- Language: English (CC)
- Enrollment: 1-Year Access
- Format: On-Demand Video
- Authorized: Self-Accredited
As a Dispensary Technician in a cannabis retailer, you are one of the front-line faces of this new industry, and at times, the first-person customers will encounter. You represent the licensed cannabis retailer’s values and you will learn to excel in providing excellent service, knowing your licensed cannabis retailer’s product selection, and sharing your knowledge about how to use products wisely and safely. Discover the responsibilities for a variety of customer-oriented tasks that also help support the day-to-day cannabis retailer operations.
- Dispensary Technician Role
- Dispensary Technician Skills
- METRC Tracking System
Learn about the potential therapeutic uses, health risks of using cannabis, and effects caused by chemical compounds found in the plant. These different compounds in cannabis are called cannabinoids. You’ll learn about how the most prevalent psychoactive cannabinoid is called Tetrahydrocannabinol (THC) which has various psychological and physiological effects on the body. THC is one of the cannabinoids that has clear intoxicating effects on its own, but you will discover how other ones can the way that THC will influence your body’s physiology.
- Cannabis Consumption Effects
- How to Identify Cannabis Impairment
You will learn that preventing and detecting diversion within the cannabis industry is a very serious issue. The ability of a business to cultivate, produce, or sell cannabis products can only be done with strict adherence to government regulations. If you’re not complying with cannabis diversion regulations, there’s no chance of legally running any cannabis business without the fear of a forcible shutdown looming in the distance. Another aspect of diversion is checking for valid Identification (ID) to confirm age and prevent underage cannabis access.
- Valid and Fake Identification
- Detecting and Preventing Diversion
Cannabis brings a colorful variety of medicinal effects by using the plant and chemicals in it to reduce stress from diseases or conditions. You will learn how to deal with the question of how consuming cannabis could possibly be good for you, yet not everyone knows how to respond. You will look at cannabis chemistry to arm you with advanced knowledge of how cannabis affects the brain and body. Not only will you better understand its therapeutics, but you’ll also be able to educate others about why cannabis can truly be a remedy for patients.
- Cannabis Chemistry
- Cannabis as Medicine
You will discover there is no one size fits all when it comes to cannabis and how everyone needs to start slow and small to discover what it is they need, in what quantities, and how often they need it. You will learn the different delivery methods of cannabis and the many ways it can be consumed. In addition, it discusses how consumers can control their levels of psycho-activity. Different cannabis delivery methods discussed include inhalation methods, oral absorption, edibles, skin absorption, suppositories, and non-psychoactive alternatives.
- Cannabis Delivery Methods
- Cannabis Abuse Signs
Learn a number of reasons why the industry uses scientific laboratory testing and analysis of cannabis. The most common types of testing are for physical and microbial contamination, potency determination, terpene identification and levels, and the presence of any residual solvents. You will discover compliance and testing methods related to analytical chemistry and microbiology and the role of testing to produce safe cannabis products for all consumers. You will be introduced to these tests and how science will soon lead to further developments.
- Chemistry Introduction
- Concentrates and Infused Products
- Cannabis Analysis and Testing
Cannabis concentrates and infused products – these all serve as umbrella terms under which sits a warehouse of different products: vape oil, an edible product, hashish, infused candy, tinctures, dabs, CBD oil, and every other product dreamed up by cannabis chemists and any bakers. You’ll learn the fundamentals of concentrates and infused products, explore product options, discover how extracts are made, and more. Concentrates and infused products offer many unique benefits that you will not find in any other methods of cannabis consumption.
- Edibles and Concentrates
- Making Cannabis Hash
Cannabis plants go through a series of stages as they grow and mature, and those different stages call for different amounts of light, nutrients, and water. It’s important to know these stages and how long each lasts to know what the plant needs and when. Knowing where your plants are in their life cycle will dictate when to prune, train, and trellis your plants, and when to harvest. It will be quicker if you start with a clone or an auto-flower seed, but the biggest variability in how long a cannabis plant takes to grow will happen during the vegetative stage.
- Calendar and Checklist
- Cannabis Horticulture
- Flowering Cannabis
Learn how cannabis plants come from one of two sources: a seed or a clone. Cannabis seeds can be acquired from an array of sources and can vary in quality, but require three things to germinate: water, heat, and air. Germination is the process in which a new cannabis plant begins to grow from seed. Discover how mother plants are needed in the cloning process – they are highly valued plants that growers take cuttings off of to create clones. The clones are genetically identical cuttings that can then be planted to grow into a new cannabis plant.
- Cannabis Seeds
- Cannabis Strains
- Germination and Seedlings
- Cannabis Clones, Cloning, and Mothers
Learning to grow cannabis plants outdoors is easy. All you need is a nice open space that gets lots of light, a water supply, good soil, and a way to cover the plants when the weather turns. Growing cannabis outdoors is great because you won’t need to spend a ton of money on it and you can rely on the power of the sun. If you’re growing indoors then the grow room is where everything all happens during the cannabis plant’s lifecycle from the germination, this starts with seeds/clones during vegetative growth until you’re flowering and harvesting.
- Indoor Grow Rooms
- Outdoor Cannabis Garden
Harvesting is usually the most exciting time when it comes to growing cannabis plants since all your efforts culminate at the moment when you cut down your crop. After months of waiting and working hard to carefully tend your cannabis plants, you’re now finally ready to harvest a bountiful yield of frosty, fragrant cannabis buds. While you may be tempted to dry as quickly as possible, you’ll need to cure through a prolonged process of removing moisture from the flowers under controlled conditions that provides a much better cannabis product.
- Flowering Cannabis
- Harvesting Cannabis
- Manicuring, Drying, Curing and Storing
Who Should Join?
Avoid any & all painful "learning curves" that are costly by growing your own knowledge via EXPERTS to learn "all things" cannabis.
Get un-stuck & let's start your cannabis career by "up-leveling" your SKILLS so you'll stand out from peers within this industry.
There's nothing harder than managing team members that are all speaking a "different language" so we will get that fixed ASAP.
Running a business is HARD enough without also worrying about training so let's "up-skill" your team to make you more $$$.
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Engaging & Interactive Training
- Access to all micro-learning videos, each is filled with engaging videos & digital materials created by leading EXPERTS who do this every day in the cannabis industry.
Supplemental Learning Activities
- Downloadable resources & access activities anytime from any device or via our Mobile App to complete your training anywhere & even 100% offline (NO Internet is required).
Knowledge Assessment Quiz
- Assessments are at the very end of every micro-learning module so you'll need to ACHIEVE a grade of at least 70% to assess & validate your cannabis industry knowledge.
Digital Certificates & Badges
- Upon passing, instantly receive your digital certificate(s) and/or badge(s) that acknowledges your accomplishment & DISPLAY your knowledge on LinkedIn to build credibility.
Responsive Support Team
- You’ll see we’re quite different by how our team provides a thoughtful, HUMAN response to all your inquiries in two (2) hours or less (during Monday – Friday business hours).
- You'll join our EXCLUSIVE member community, where we'll help you build a network with professionals in the cannabis industry & alert you to opportunities that fit your skillset.