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Hospitality Industry Worker Certification

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Certification Details

Training Time: 14:03 Hours (Average)

Enrollment Duration: 90-Day Access

Credential Issued: Badge & Certificate

Equivalency: ServSafe & RVT Programs

Team Enrollment: 20 – 40% Discount

SKU: CHSCC-PROGRAM Categories: , , , , , Tags: , , ,

$197.00

Our Enrollment Codes Automatically Generate Secure Codes That Your Team Use For Enrolling Tuition-Free

Cannabis Hospitality Worker Certification

Our Cannabis Hospitality Worker Certification is one of the surest ways that will 100% build a reliable operation and efficient team that’ll deliver an exceptional “customer experience” for your “public consumption” brand. Finding top-notch staff members can be challenging, so this certification will expedite training your team to truly connect with all customers’ experiences that’ll make your brand known as the “go-to place” while protecting consumers’ health and staff members.

This industry-recognized certification includes our accredited training by the Colorado Marijuana Enforcement Division (MED) along with all the compliance “Responsible Vendor Training (RVT)” modules approved by all of the other legal jurisdictions (ex. Mass CCC, Illinois IDFPR, etc.) that we’re Authorized Training Providers (ATP’s). From front-of-house hospitality positions to back-of-house staff members, use our ANSI-Accredited (PENDING) called “Cannabis-Infused Product Handler” program (ServSafe®  equivalency) that blends the Food and Drug Administration (FDA) safety training and all those food code requirements.

The foundation of this certification is the soft skills and professional development necessary for working in customer-forward positions in hospitality. With a focus on all the aspects of hospitality, professionalism in the working environment (ex. presentation, body language, etc.), checking people’s ID, interpersonal skills, law enforcement interaction, refusing service to any impaired customers, robbery awareness, etc. So, individuals who become experienced now will be the future leaders in this cannabis frontier as early adopters of this new hospitality career.

From infusion restaurants and social consumption lounges to boutique hotels, our cannabis industry hospitality certification helps staff develop skills in lessons all related to the “front-” and “back-of-the-house”, housekeeping, tourism, cannabis and products, kitchen safety, and more. By cross-training on compliance topics and ones “made for cannabis” that also will include traditional hospitality training adopted by other heavily regulated industries (ex. alcohol, pharmaceutical, etc.) to implement “best practices”  where people are socially consuming with others.

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Micro-Learning Format

  • Time: 14:03 Hours (Average)
  • Video: 12 Self-Paced Training
  • Resources: 12 eBooks (PDF)
  • Assessment: 12 Quizzes
  • Grade: 70%+ Required
  • Display: Badge & Certificate
  • Validity: 1-Year Renewal
  • Language: English (CC)
  • Enrollment: 1-Year Access
  • Format: On-Demand Video
  • Authorized: Self-Accredited

Core Curriculum

Our Accredited Hospitality Curriculum Facilitates Speedy Staff Development so They’re 100% Fully-Compliant Where There’s Social Cannabis Consumption.

Hospitality & Social Consumption

Hospitality Experience

The hospitality industry has many compliance requirements to legally operate and be able to sell cannabis – from product packaging to the “Seed-to-Sale” tracking – in order for anything to be consumed socially, so you’ll find work in hotels, restaurants, cafes, resorts, clubs, etc.

Training Time: 1:52 Hours (Average)

eBook Resource: 34 Pages (PDF File)

Final Assessment: 20 Questions (70%+)

Professional Selling Skills

Employ concise and targeted sales techniques to enhance cannabis sales along with improving professional success via step-by-step training so all teams learn the importance of focusing on people, rather than products, and how to build customer relationships with trust and loyalty.

Training Time: 1:06 Hours (Average)

eBook Resource: 21 Pages (PDF File)

Final Assessment: 20 Questions (70%+)

Cannabis Product Packaging

Packaging & Labeling

Learn how packaging for all cannabis products must be designed to be very functional, opaque, portioned, or individually wrapped, tamper-evident, child-resistant, unattractive to minors, unlike certain commercially available products, and protect the contents from contamination.

Training Time: 52 Minutes (Average)

eBook Resource: 12 Pages (PDF File)

Final Assessment: 20 Questions (70%+)

Customer Service Refusal

One of the most important duties you have is to help all patrons consume cannabis responsibly that’ll promote a compliant operation along with a satisfying customer experience that’ll help ensure the safety of your customers and staff like any first responder helping to protect.

Training Time: 52 Minutes (Average)

eBook Resource: 18 Pages (PDF File)

Final Assessment: 20 Questions (70%+)

Responsible Hospitality & Vendor Practices

Cannabis Delivery Methods

Learn how all products will vary their potency or strength – depending on cannabinoids and extraction or infusion method – along with how it’s consumed ranging from smoking to eating edibles so delve into main delivery mechanisms like inhalation, ingestion, sublingual and topical.

Training Time: 53 Minutes (Average)

eBook Resource: 15 Pages (PDF File)

Final Assessment: 20 Questions (70%+)

Effects & Impairment

Learn about potential Tetrahydrocannabinol (THC) therapeutic effects, any health risks of using cannabis, and the effects caused by this psychoactive cannabinoid chemical called THC so let’s set the bar high and learn why we have a responsibility to use it safely and respectfully.

Training Time: 1:19 Hours (Average)

eBook Resource: 28 Pages (PDF File)

Final Assessment: 20 Questions (70%+)

Cannabis-Impaired Driving

Discover driving Under-the-Influence (DUI) of cannabis has a high risk of motor vehicle crash when impaired since cannabinoids will impact cognitive abilities that affect the human brain that help control all of the body’s movements, balance, coordination, memory, and judgment.

Training Time: 1:08 Hours (Average)

eBook Resource: 29 Pages (PDF File)

Final Assessment: 20 Questions (70%+)

How to Determine Valid Identification

Valid & Fake Identification

The goal of checking for valid Identifications (IDs) is to confirm age to prevent all underage access and stop the legal, financial, and any social consequences from any minor children illegally consuming so learn how to carefully identify safety features as you verify their age.

Training Time: 1:08 Hours (Average)

eBook Resource: 21 Pages (PDF File)

Final Assessment: 20 Questions (70%+)

Service Worker & Workplace Safety

Food Safety Handler

This cannabis-specific training is comparable to the ServSafe® Food Handler Safety Program that’s required where food is prepared in social consumption lounges, hospitality businesses, product manufacturers, etc. that are required by Colorado, Nevada, California, etc., and more.

Training Time: 1:47 Hours (Average)

eBook Resource: 35 Pages (PDF File)

Final Assessment: 20 Questions (70%+)

Facility Security Plan

The primary purpose of a cannabis dispensary security plan is to create a very safe and secure environment for all of the facility’s workers and customers along with having a 100% complete cannabis security plan for cannabis cultivators or dispensaries to ensure regulatory approval.

Training Time: 1:04 Hours (Average)

eBook Resource: 25 Pages (PDF File)

Final Assessment: 20 Questions (70%+)

Robbery Awareness

Cannabis is targeted by robbers more than any other cash-intensive industry since there are cannabis products and cash onsite – break-ins and thefts are common due to the higher value of cannabis products – so in the event of any robbery, be ready and know 100% what to do.

Training Time: 54 Minutes (Average)

eBook Resource: 14 Pages (PDF File)

Final Assessment: 20 Questions (70%+)

Law Officer Interactions

Discover what to do if a raid or robbery occurs, and explore different security or other safety protocols designed to reduce law enforcement encounters. Learn when there’s an interaction with law enforcement officers, they need to be handled delicately to ensure zero legal issues.

Training Time: 1:07 Hours (Average)

eBook Resource: 23 Pages (PDF File)

Final Assessment: 20 Questions (70%+)

Micro-Learning Experience

Engaging & Interactive Training

  • Access to all micro-learning videos, each is filled with engaging videos & digital materials created by leading EXPERTS who do this every day in the cannabis industry.

Supplemental Learning Activities

  • Downloadable resources & access activities anytime from any device or via our Mobile App to complete your training anywhere & even 100% offline (NO Internet is required).

Knowledge Assessment Quiz

  • Assessments are at the very end of every micro-learning module so you'll need to ACHIEVE a grade of at least 70% to assess & validate your cannabis industry knowledge.

Digital Certificates & Badges

  • Upon passing, instantly receive your digital certificate(s) and/or badge(s) that acknowledges your accomplishment & DISPLAY your knowledge on LinkedIn to build credibility.

Responsive Support Team

  • You’ll see we’re quite different by how our team provides a thoughtful, HUMAN response to all your inquiries in two (2) hours or less (during Monday – Friday business hours).

Members-Only Community

  • You'll join our EXCLUSIVE member community, where we'll help you build a network with professionals in the cannabis industry & alert you to opportunities that fit your skillset.

Accreditation & Authorization

Our "Claim-to-Fame" is Being The "Most Accredited (or Authorized)" Training Provider in The Industry to ENSURE What We Do Actually Meets All Those Cannabis Regulator Requirements.

Colorado MED

We're authorized by Colorado Marijuana Enforcement Division (MED) to deliver our entire Responsible Vendor, Cannabis Delivery, Hospitality & Social Consumption required training.

MED Authorized

Massachusetts CCC

We've been authorized by the Cannabis Control Commission (CCC) in Massachusetts state to provide the Basic & Advanced Responsible Vendor Training Curriculum that is required.

CCC Authorized

Illinois IDFPR

We're authorized by the Illinois Department of Financial & Professional Regulation (IDFPR) to provide their state-required Responsible Vendor compliance training for handling cannabis.

IDFPR Authorized

West Virginia OMC

Authorized by West Virginia's Department of Health & Human Resources (DHHR) where the Office of Medical Cannabis (OMC) has authorized our state-required industry education certification.

OMC Authorized

Alaska AMCO

Authorized by Alaska's Alcohol & Marijuana Control Office (AMCO) to deliver our entire Marijuana Handler Permit training that is required for all of the state's licensed establishment agents.

AMCO Authorized
Occupational Safety and Health Administration

Federal OSHA

Authorized Outreach Trainers for the Occupational Safety & Health Administration (OSHA) to provide Department of Labor (DOL) 10/30-Hour Card via our recognized Authorized OSHA Trainer team.

OSHA Authorized

Utah UDAF

Authorized by Utah Department of Agricultural & Food (UDAF) has authorized as a 3rd-party training program provider to certify all of the medical cannabis agents that are required to be compliant.

Utah Authorized

Washington DOH

Authorized by Washington's Department of Health (DOH) to provide their medical cannabis consultant training program that is required in all licensed retail stores with a medical endorsement.

Washington Authorized

Washington DC DOH

We're authorized by Washington D.C.'s Department of Health (DOH) to deliver their medical cannabis industry certification that will be required for every manager of licensed facilities in the district.

District Authorized

Ohio BOP

Authorized by the Ohio Board of Pharmacy (BOP) as a foundational dispensary & continuing education to certify all employees that are required to be compliant in the state's medical cannabis industry.

Ohio Authorized

Vermont CCB

Authorized by the Vermont Cannabis Control Board (CCB) as an authorized trainer of customer-facing employees of retail cannabis establishments in the state to legally sell products to consumers.

Vermont Authorized

Maryland

We're authorized by Maryland's Medical Cannabis Commission (MMCC) to deliver their Cannabis Dispensary Agent Training (CDAT) as a responsible training provider that's required to be compliant.

Maryland Authorized

Federal EPA

Authorized Worker Protection Standard (WPS) Trainers for the Environmental Protection Agency (EPA) to provide their compliance training to "Agricultural Workers" & "Pesticide Handlers" employees.

EPA Authorized

NCIA Association

We're a member of the National Cannabis Industry Association (NCIA) who's a top-notch non-profit that's always advancing the interests of our cannabis & how they're supporting our economy.

NCIA Member

SHRM Membership

As a member of the Society for Human Resource Management (SHRM) which is a professional membership association that promotes the role of Human Resources (HR) via education.

SHRM Member