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Retail Dispensary

Community-Based Learning Made For Cannabis Lovers

Powering Community-Based Learning With All of Our BEST Training in 1-Place From "Cannabis Lovers" to Industry Pros Can Connect & Get More Educated, Much Faster.

What's Your Biggest "Cannabis Challenge"?

Our Team Divides Your Answer Into Different "Buckets & Formulate a Strategy Based-On "Crowdsourced" Community Feedback Received That'll Meet Your Needs.

What's Your Biggest "Cannabis Challenge"?

Our Team Divides Your Answer Into Different "Buckets & Formulate a Strategy Based-On "Crowdsourced" Community Feedback Received That'll Meet Your Needs.

Tell Us What's Your Biggest "Cannabis Challenge" Right Now?

Our Team Divides Your Answers Into Different "Buckets" & Formulates a Strategy Based-On "Crowdsourcing" From Our Community That'll Help Meet 100% of Your Needs.

What's Your Cannabis Expertise-Level (Mini-Quiz)

Use This "Mini-Quiz" to Determine Your Cannabis Expertise & It'll Put Everything You Know to the Test Right NOW to Learn How This Amazing Plant is Very Different.

Start "Leveling-Up" With Our Dispensary Technician Quiz

Understand Exactly What Level of "Cannabis Expertise" You Have & What You'll Need to "Level-Up" to Know Your Next-Steps That'll Continue "Next-Level" Growth. 

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We Help Cultivation Professionals Understand & Master Growing Practices From Start-to-Finish to Deliver Top-Shelf Cannabis Plant Within Any Growing Conditions.

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Cannabis Horticulture

Implementing Standardized Cultivation Environments Are Especially Important Since All Problems Impacts Revenue & There's Little Margin For Error At Scale.

Here's The "Faces" Of The Cannabis Industry (Retail Dispensary Agents)

Let's Train Skilled & Talented Dispensary Technicians That Drive a Higher-Quality Retail Experience That Delivers Positive Outcomes With Everyone, Every Time.

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METRC Tracking System Training

Learn How One Tool Can Manage Your Retails Dispensary Operations, Track Cannabis Taxes & Stay Compliant.

Edibles Are A HOT Topic & You Never Want To Making People Sick!

Our Cannabis Product Manufacturing & Recognized Food Safety Training Covers Everything From Topicals, Edibles to Concentrates & Formulated Products.

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Calendar & Checklist Training

Replacement Free Trial Coming Soon! It's Called "Cannabis Infused-Edible Products" (In The Meantime TRY This).

Our Biz Is Actually "Compliance" (We're Just Lucky To Sell Cannabis)

There's Always That "Un-Fun Thing" With Any Job & Our Compliance Training Provides What's REQUIRED to Be Compliant & Conduct Commercial Activities.

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COVID Cannabis Industry Safety

During COVID-19 Pandemic a 9-Letter Word Was a "Game-Changer" for Our Legal Cannabis Industry: "Essential."

Effective Dispensary Employee Onboarding

Consider the human resources director who wants to strengthen her cannabis organization’s onboarding practices. Currently, the cannabis industry does little more than a half-day new employee dispensary training that consists of a code-of-conduct video, safety demonstration, and mounds and mounds of new-hire paperwork.

Before the lunch hour hits, new dispensary employees are whisked off to their departments and set free, never to hear from HR again until performance review time or some other exigency arises.

Cannabis industry employers often mistakenly allow new dispensary hires to integrate into the organization without specific touch points or check-ins to measure progress and assess the individual’s role and comfort level in the new organization, and that’s a missed opportunity.

While some organizations have very robust onboarding practices, including site visits to other corporate locations, rotations to different divisions, and meetings with senior executives, it doesn’t have to be that complicated. Starting small is always best, and the key first step is to ensure that ongoing conversations are happening at regular intervals as well as spontaneously, when needed.

The easiest way to engage new cannabis dispensary hires and ensure they stay on track is to implement specific conversations at 30-, 60- and 90-day intervals to ensure a smooth transition into the new role by identifying roadblocks as quickly as possible.

Try initiating onboarding meetings using some of the questions that follow. Then be prepared to address any shortcomings in individual performance or dispensary challenges that may be hindering productivity. It doesn’t take much time, can head off problems proactively and will demonstrate effective dispensary leadership.


30-Day, One-on-One Follow-Up Questions

  • What do you like about the job and the cannabis dispensary so far?
  • What’s been going well? What are the highlights of your experiences so far? Why?
  • Tell me what you don’t understand about your job or about our organization now that you’ve had a month to roll up your sleeves and get your hands dirty.
  • Have you faced any surprises since joining us?
  • What could we have done differently during the interviewing process to really prepare you for your new role?

60-Day, One-on-One Follow-Up Questions

  • Do you have enough, too much, or too little time to do your dispensary work? Likewise, do you have access to the appropriate tools and resources? Do you feel you haven’t been sufficiently trained in many aspects of your dispensary job to perform at a high level?
  • How do you see your job relating to the dispensary’s mission and vision?
  • What do you need to learn to improve? What can the cannabis dispensary do to help you become more successful as you transition further into your role?
  • Compare the organization to what we explained it would be like when you initially interviewed with us. Have you experienced any surprises, disappointments or other “aha” moments?
  • How does it go when your supervisor offers constructive criticism or corrects your work?
  • How would you describe the general tone from your co-workers: Do you find that they’ve been supportive of your success, or somewhat critical or pessimistic?
  • Do you see a pivot coming? In other words, after two months in the role, do you feel that you’ll need to make a major adaptation to what you originally imagined you’d be doing or a critical change in your focus or expectations to remain successful?


90-Day, One-on-One Follow-Up Questions

  • Which co-workers have been particularly helpful since you arrived at the dispensary? (The goal in asking this question is to pinpoint which employees can be influential in retaining new hires.) Would you recommend anyone to become a mentor to new employees?
  • Who do you talk to when you have questions about your work? Do you feel comfortable asking? Has anyone gone out of his or her way to make you feel welcome or included in social or work-related events?
  • Have you had any uncomfortable situations or conflicts with supervisors, co-workers or customers? Did you feel inclined to refer matters to your supervisor or to human resources on any particular occasion?
  • Does your supervisor clearly explain what the organization expects of you? How would you rate dispensary leadership communication overall on a scale from 1 to 10, with 10 being highest?
  • Do you believe your ideas and suggestions are valued? Can you give me an example of some type of change you’ve recommended that’s been implemented?
  • In retrospect, what could we have done differently in terms of setting your overall expectations appropriately for working in our company, and for your job specifically?
  • (Ask this question if the new hire supervises leaders.) Have you engaged in any skip-level meetings with your extended reports to gauge how they’re feeling about their immediate supervisors? Is there anything you’d recommend reinventing in terms of how your dispensary department or team functions?
  • How would you grade us in terms of our extended dispensary onboarding program, and what suggestions can you share that would make our program stronger?

The result: better performance, improved engagement, and stronger retention. After all, it stands to reason that dispensary employees who are engaged in these types of activities from the first day will feel a stronger connection to your cannabis organization over time.

They’ll feel acknowledged, included and more excited about their prospects for long-term success, so they’ll likely demonstrate greater loyalty and productivity. What a high-payoff activity for such a minimal – but smart – investment of your time!

Let us know what you think.