1-Click Free Training & "Test-Drive" Our Platform Today

People Are Much Smarter Today By Recognizing SKILLS - Not Merely Credentials - Are What Matter Now, Shifting to "Just-in-Time" Training & That’s a Good Thing!

Retail Dispensary

Community-Based Learning Made For Cannabis Lovers

Powering Community-Based Learning With All of Our BEST Training in 1-Place From "Cannabis Lovers" to Industry Pros Can Connect & Get More Educated, Much Faster.

What's Your Biggest "Cannabis Challenge"?

Our Team Divides Your Answer Into Different "Buckets & Formulate a Strategy Based-On "Crowdsourced" Community Feedback Received That'll Meet Your Needs.

What's Your Biggest "Cannabis Challenge"?

Our Team Divides Your Answer Into Different "Buckets & Formulate a Strategy Based-On "Crowdsourced" Community Feedback Received That'll Meet Your Needs.

Tell Us What's Your Biggest "Cannabis Challenge" Right Now?

Our Team Divides Your Answers Into Different "Buckets" & Formulates a Strategy Based-On "Crowdsourcing" From Our Community That'll Help Meet 100% of Your Needs.

What's Your Cannabis Expertise-Level (Mini-Quiz)

Use This "Mini-Quiz" to Determine Your Cannabis Expertise & It'll Put Everything You Know to the Test Right NOW to Learn How This Amazing Plant is Very Different.

Start "Leveling-Up" With Our Dispensary Technician Quiz

Understand Exactly What Level of "Cannabis Expertise" You Have & What You'll Need to "Level-Up" to Know Your Next-Steps That'll Continue "Next-Level" Growth. 

Let's Challenge Your Cannabis Expertise Today

Our Team Divides Your Answer Into Different "Buckets & Formulate a Strategy Based-On "Crowdsourced" Community Feedback Received That'll Meet Your Needs.

Grow Smarter & Profitably By Cultivating Your Smarts

We Help Cultivation Professionals Understand & Master Growing Practices From Start-to-Finish to Deliver Top-Shelf Cannabis Plant Within Any Growing Conditions.

Name*
I'm interested to learn more for:*
This field is for validation purposes and should be left unchanged.

Cannabis Horticulture

Implementing Standardized Cultivation Environments Are Especially Important Since All Problems Impacts Revenue & There's Little Margin For Error At Scale.

Here's The "Faces" Of The Cannabis Industry (Retail Dispensary Agents)

Let's Train Skilled & Talented Dispensary Technicians That Drive a Higher-Quality Retail Experience That Delivers Positive Outcomes With Everyone, Every Time.

Name*
I'm interested to learn more for:*
This field is for validation purposes and should be left unchanged.

METRC Tracking System Training

Learn How One Tool Can Manage Your Retails Dispensary Operations, Track Cannabis Taxes & Stay Compliant.

Edibles Are A HOT Topic & You Never Want To Making People Sick!

Our Cannabis Product Manufacturing & Recognized Food Safety Training Covers Everything From Topicals, Edibles to Concentrates & Formulated Products.

Name*
I'm interested to learn more for:*
This field is for validation purposes and should be left unchanged.

Calendar & Checklist Training

Replacement Free Trial Coming Soon! It's Called "Cannabis Infused-Edible Products" (In The Meantime TRY This).

Our Biz Is Actually "Compliance" (We're Just Lucky To Sell Cannabis)

There's Always That "Un-Fun Thing" With Any Job & Our Compliance Training Provides What's REQUIRED to Be Compliant & Conduct Commercial Activities.

Name*
I'm interested to learn more for:*
This field is for validation purposes and should be left unchanged.

COVID Cannabis Industry Safety

During COVID-19 Pandemic a 9-Letter Word Was a "Game-Changer" for Our Legal Cannabis Industry: "Essential."

Conduct Comprehensive Dispensary Exit Interviews

The exit interview can be a useful way for cannabis industry employers to protect their property, identify any morale or culture problems, and limit the risk of lawsuits being filed later. Here are some of the benefits of conducting a meaningful exit interview with dispensary employees.

The exit interview is a perfect time to retrieve employer property and materials, such as swipe cards, laptops, company-issued mobile phones, and keys. While doing this, the dispensary employer can also follow up with the exiting employee to confirm that no company data is stored on personal computers, tablets, phones or other devices.

Ask workers to identify all the locations where cannabis business information could be housed – including paper copies, external hard drives, and thumb drives. Tell us all the places where that information exists, don’t destroy it, and let’s make arrangements to get that information back.

An exit interview also gives a dispensary employer a final opportunity to emphasize any obligations the employee may have regarding the confidentiality of trade secrets and employer data. In addition, it may raise a warning flag for the employer if the employee objects to any provisions of a confidentiality agreement that he or she may have signed or otherwise challenges the obligation to keep trade secrets and data confidential.

Importantly, employers should view the exit interview as an opportunity to make the cannabis dispensary‘s processes better. The whole purpose of an exit interview is to obtain information that will hopefully improve the employer’s relationship with its employees and their employment experience.

 

Resolving Problems

The exit interview allows the dispensary employer to explore, to the extent the departing employee is willing to share, the reasons for the employee’s departure. A thorough exit interview can allow an employee to air any grievances based on his or her experience with the employer.

Hopefully, the employee hasn’t waited until the exit interview to report inappropriate workplace conduct or a problem with a manager. But even if this is the first time he or she has voiced concerns, it may give the dispensary employer the opportunity to resolve things with the departing worker or to address the issues that were raised so that other employees don’t have the same problems.

If the worker doesn’t air any grievances but later files a complaint or lawsuit, the cannabis employer can show that it gave the worker a chance to discuss any issues and potentially resolve them. Additionally, if the employee raises compensation or benefits compliance problems, the employer may be able to correct those issues before the employee files a complaint or seeks legal advice.

Employers are almost always better off knowing about negative or problematic issues before they result in litigation.

 

Remote Workers

It is always preferable to do an exit interview in person, but cannabis employers should still conduct interviews remotely when in-person meetings aren’t possible.

Ideally, employers should use video-calling technology to conduct remote exit interviews so they can see the departing worker’s facial expressions and body language when potentially sensitive or controversial issues are discussed.

Conducting exit interviews by e-mail or text is discouraged due to the impersonal nature of such communication.

 

Tips for Employers

To start, employers should ask workers why they are leaving and if there is anything the employer can do to make its work experience better in the future.

It is suggested that HR or a designated representative conduct one-on-one interviews because dispensary employees may be less candid with their supervisor present. The interviewer should:

  • Explain that the purpose of the interview is to help the company improve its processes and retain its valuable employees.
  • Encourage employees to share the reasons why they are leaving. There are a number of reasons that may come up that employers can address. Perhaps employees didn’t receive sufficient training, didn’t think there were opportunities for advancement, felt their work wasn’t appreciated, felt they weren’t treated fairly or thought tasks weren’t distributed appropriately.
  • Ask how the company could be a better place to work.
  • Tell employees that their statements will be kept confidential to the greatest extent possible.

Employers should use the information they learn and apply it to the dispensary workplace to prevent the loss of employees, prevent litigation and improve morale.

Let us know what you think.